Returns Policy
TSL Delivery and Returns
We try our best to facilitate your purchasing from TSL. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Orders are processed within 24 hours of placement and occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (EST). Orders you place with TSL late on Friday or on Saturday or Sunday, will not be processed until Monday.
Returns and Replacements
We want you to be completely happy with your TSL order. If for any reason you are not satisfied, we will gladly accept your timely return of unused or defective merchandise. A Return Material Authorization must be issued by TSL for all returns. Used merchandise cannot be returned unless defective. Returned merchandise should be in the same condition as when it was received. Merchandise must be returned within 30 days of receipt of merchandise.
Please allow 10 to 14 days for TSL to process your return.